Cancellation Policy

Purchase Refunds: At any time after purchasing your sessions/package/meal plan you want to stop your training, you will not be refunded under any circumstances the

sessions/package/meal plan you purchased. You have the option to utilize your sessions/package/meal plan for up to 6 months from the date of purchase.

Appointment Cancellation Policy: If you need to cancel an appointment/training session you must do so within 24 hours of the appointment time. If for some reason, you do not cancel within 24 hours of your appointment time you will be charged for your training session. The only exception to this policy is a medical emergency.

Tardiness Policy: You are expected to begin working out at the start time of your appointment. A late start time does not entitle you to a session longer than the scheduled appointment. Example, if you are 10 minutes late for a 50-minute training session, your session will be reduced to 40 minutes and you will not receive credit for the 10 minutes for being late.